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Outage in Cisco Secure Access

AI Guardrail Policies Not Enforcing in UAE

Resolved Minor
December 11, 2025 - Started 5 months ago - Lasted 42 minutes
Official incident page

Incident Report

We are currently investigating an issue affecting Data Loss Prevention (DLP) enforcement, and customers in this UAE region may not see their AI Guardrail policies being applied. Our engineering team is actively working to restore full service.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/11/2025 08:58AM

The issue affecting AI Guardrail policies in UAE has been resolved as of 08:56 UTC.
All services are now operating normally.
We apologize for any inconvenience caused and thank you for your patience.

INVESTIGATING 5 months ago - at 12/11/2025 08:31AM

We are currently investigating an issue affecting Data Loss Prevention (DLP) enforcement, and customers in this UAE region may not see their AI Guardrail policies being applied. Our engineering team is actively working to restore full service.

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