Outage in Cisco Secure Access

Cisco Secure Access - DNS Services

Resolved Minor

December 30, 2025 - Started 4 months ago - Lasted about 4 hours
Official incident page

Incident Report

Service performance issues occurred with specific name resolution starting at 10:55 UTC, impacting multiple data centers. A fix was implemented at 13:12 UTC, and internal checks confirmed that the service is now functioning properly. The issue is resolved, and the team is monitoring the situation closely.

Components affected

Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access DNS Cisco Secure Access Web Security

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/30/2025 06:15PM

This incident has been resolved.

MONITORING 4 months ago - at 12/30/2025 02:18PM

Service performance issues occurred with specific name resolution starting at 10:55 UTC, impacting multiple data centers.
A fix was implemented at 13:12 UTC, and internal checks confirmed that the service is now functioning properly.
The issue is resolved, and the team is monitoring the situation closely.

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