Outage in Cisco Secure Access

Cisco Secure Access -Tenant configuration missing from Dashboard.

Resolved Minor

January 09, 2026 - Started 29 days ago - Lasted about 1 hour
Official incident page

Incident Report

Tenant configuration not Loading in Cisco Secure Access Dashboard We are currently investigating an issue causing Tenant configuration missing from the Cisco Secure Access dashboard. Customers will not be able to view configured tenants (new or existing) on the dashboard. However, the tenants are correctly configured on the backend and are functioning as expected. Updates will be provided as more information becomes available.

Components affected

Cisco Secure Access Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED 29 days ago - at 01/09/2026 11:11AM

The issue affecting Tenant configuration missing from the Dashboard has been resolved as of 10:02UTC.
All services are now operating normally.
We apologize for any inconvenience caused and thank you for your patience.

MONITORING 29 days ago - at 01/09/2026 10:15AM

The issue has been identified and fixed by the ENG team. We are currently monitoring the situation and will provide updates as soon as they are available.

INVESTIGATING 29 days ago - at 01/09/2026 09:58AM

Tenant configuration not Loading in Cisco Secure Access Dashboard

We are currently investigating an issue causing Tenant configuration missing from the Cisco Secure Access dashboard.
Customers will not be able to view configured tenants (new or existing) on the dashboard. However, the tenants are correctly configured on the backend and are functioning as expected.
Updates will be provided as more information becomes available.

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