Outage in Cisco Secure Access
Cisco Secure Access - Secure Advanced - Allow access to encrypted files
Resolved MinorIncident Report
The feature "allow access to encrypted files" located under Secure, Advanced is designed to allow encrypted files to bypass blocking, is currently not functioning as intended.
Our engineering team is actively working to resolve this issue.
Components affected
Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security (LA) Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web Security Cisco Secure Access Web SecurityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 01/14/2026 12:00AM
The rollback has been completed, and the issue has been resolved.
IDENTIFIED
4 months ago - at 01/13/2026 08:47PM
The engineering team has identified the issue and is currently performing a rollback to restore full functionality.
The rollback process may take up to three hours to complete.
INVESTIGATING
4 months ago - at 01/13/2026 08:11PM
The feature "allow access to encrypted files" located under Secure, Advanced is designed to allow encrypted files to bypass blocking, is currently not functioning as intended.
Our engineering team is actively working to resolve this issue.
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