Outage in Cisco Secure Access

Cisco Secure Access - Loss of Network Connectivity - Miami

Resolved Minor

February 06, 2026 - Started about 24 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing loss of network connectivity at our Miami data center. As a result, all services hosted in this Data center are currently unavailable. Our engineering team is currently moving services out of rotation to backup datacenter and restore the services. We’re Here to Help If you have any questions or need assistance, please contact our support team.

Components affected

Cisco Secure Access API Cisco Secure Access Cisco Secure Client Cisco Secure Access Data Loss Prevention Cisco Secure Access DNS Cisco Secure Access Experience Insights Cisco Secure Access Network Tunnel Groups Cisco Secure Access Policy Enforcement Cisco Secure Access Remote Access VPN Cisco Secure Access Remote Browser Isolation Cisco Secure Access Reporting and Logging Cisco Secure Access Reserved IP Cisco Secure Access Resource Connector Cisco Secure Access Web Security Cisco Secure Access Zero Trust Access

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Latest Updates ( sorted recent to last )

RESOLVED about 20 hours ago - at 02/06/2026 08:40AM

The network connectivity issue at the Miami data center has been resolved as of 08:37 UTC.
All services are now operating normally.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

MONITORING about 21 hours ago - at 02/06/2026 07:46AM

All services at the Miami data center have been brought back into rotation and are currently operational. Our engineering team is actively monitoring the environment to ensure continued stability.

IDENTIFIED about 22 hours ago - at 02/06/2026 06:58AM

Network connectivity has been restored for the Miami data center. We are in the process of bringing all services back into rotation. Our engineering team is closely monitoring progress.

IDENTIFIED about 23 hours ago - at 02/06/2026 06:07AM

We have identified the issue and are working to restore services.

INVESTIGATING about 24 hours ago - at 02/06/2026 05:37AM

We are currently experiencing loss of network connectivity at our Miami data center. As a result, all services hosted in this Data center are currently unavailable. Our engineering team is currently moving services out of rotation to backup datacenter and restore the services.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

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