Outage in Cisco Secure Access

Cisco Secure Access – Dashboard Digital Experience Access Issue

Resolved Minor

February 11, 2026 - Started 16 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue affecting the Cisco Secure Access Dashboard, where some customers are unable to open the Digital Experience element, including Experience Insights and ZTNA posture, within the dashboard. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time

Components affected

Cisco Secure Access Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED 16 days ago - at 02/11/2026 10:35PM

We are pleased to inform you that the issue affecting access to the Digital Experience has been resolved.

If you have any questions or need assistance, please contact our support team.

IDENTIFIED 16 days ago - at 02/11/2026 10:16PM

We have identified the root cause of the issue. Our engineering teams are actively working to implement a resolution and restore full functionality as quickly as possible.

INVESTIGATING 16 days ago - at 02/11/2026 09:46PM

We are still actively investigating the issue affecting access to the Digital Experience elements within the Cisco Secure Access Dashboard.We appreciate your patience and will provide updates as soon as new information becomes available.

INVESTIGATING 16 days ago - at 02/11/2026 09:12PM

We are investigating an issue affecting the Cisco Secure Access Dashboard, where some customers are unable to open the Digital Experience element, including Experience Insights and ZTNA posture, within the dashboard.

Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time

Latest Cisco Secure Access outages

[Cisco Secure Access]-Dashboard-Query Volume Display Degradation - about 9 hours ago

Secure Access - Private Resource Access Issue - Singapore and Stockholm - 3 days ago

Cisco Secure Access - Reserved IP Reachability Issue - US (California), Brazil, US (Pacific Northwest) - 3 days ago

[Cisco Secure Access]- Firewall Configuration Update Performance Degradation-Mumbai, Middle East and Saudi Arabia - 7 days ago

[Cisco Secure Access]- ZTA posture profiles not loading for some customers - 16 days ago

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