Outage in Cisco Secure Access

[Cisco Secure Access]-Dashboard-Query Volume Display Degradation

Minor

February 27, 2026 - Started about 9 hours ago
Official incident page

Incident Report

We are currently investigating an issue impacting one feature within the Investigate dashboard, specifically the DNS query volume. This affects the visibility of query volume data in the UI. All other Umbrella services, including DNS resolution, traffic handling, and policy enforcement, remain fully operational. Our team is actively working to restore normal data processing for the affected dashboard feature and will provide updates as they become available.

Components affected

Cisco Secure Access Dashboard

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Latest Updates ( sorted recent to last )

IDENTIFIED about 9 hours ago - at 02/27/2026 06:18PM

We have identified the issue impacting the Investigate dashboard.
DNS resolution, traffic handling, and policy enforcement remain fully operational.
The team is preparing remediation steps and will continue monitoring the system.

INVESTIGATING about 9 hours ago - at 02/27/2026 06:16PM

We are currently investigating an issue impacting one feature within the Investigate dashboard, specifically the DNS query volume. This affects the visibility of query volume data in the UI.
All other Umbrella services, including DNS resolution, traffic handling, and policy enforcement, remain fully operational.

Our team is actively working to restore normal data processing for the affected dashboard feature and will provide updates as they become available.

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