Cisco Secure Access- Traffic Disruption and VPN Connection Impact - US (Virginia)

The issue has been resolved as of 12:18 UTC.

All services are now operating normally.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.

OOR is completed. Customer traffic is redirected to the nearby Data Center. Our engineering team is actively trying to mitigate the issue

We are taking the Data Center Out of Rotation. Customer traffic would be re-directed to the nearby Data Center.

We are continuing to investigate disruption affecting the Cisco Secure Access services.

We are investigating a potential issue in Miami Data center affecting customers connectivity.

Customers may experience traffic disruption for services.

Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.Updates and additional details will be provided as new information becomes available.