Outage in Cisco Secure Access
[Cisco Secure Access] - Intermittent Website Access Issues with Reserved IP
Resolved MinorIncident Report
Summary AI Generated
Cisco Secure Access experienced intermittent website access issues in the Tokyo region for approximately 1.3 hours, affecting customers using Reserved IP who encountered degraded browsing performance requiring retries or page refreshes. Mitigation measures were implemented and monitored before the issue was fully resolved. All services returned to normal operation by August 17, 2026.
We are currently investigating intermittent Website Access Issue in the Tokyo region for customers who are using Reserved IP only.
Customers may experience degradation while browsing websites, and may need to retry/refresh their operation.
Components affected
Cisco Secure Access Reserved IPTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 08/17/2026 02:38AM
The issue affecting Website Access Issue in Tokyo region has been resolved.
All services are now operating normally.
We apologize for any inconvenience caused and thank you for your patience.
We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
MONITORING
about 14 hours ago - at 08/17/2026 02:16AM
Mitigation measures have been implemented and are currently under observation. A final update will be provided once the issue is fully resolved.
INVESTIGATING
about 15 hours ago - at 08/17/2026 01:20AM
We are currently investigating intermittent Website Access Issue in the Tokyo region for customers who are using Reserved IP only.
Customers may experience degradation while browsing websites, and may need to retry/refresh their operation.
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