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Outage in Cisco Secure Access

Cisco Secure Access Remote Access VPN Service Degradation – US West (Oregon)

Resolved Minor
August 28, 2026 - Started 9 days ago - Lasted 30 minutes
Official incident page

Incident Report

Summary AI Generated

Cisco Secure Access Remote Access VPN in the US West (Oregon) region experienced a 15-minute degradation between 17:56 and 18:11 UTC on August 28, 2026, causing intermittent connection timeouts for some users. The issue was resolved at 18:11 UTC, with all services returning to normal operation.

Between 17:56 UTC and 18:11 UTC, Cisco Secure Access Remote Access VPN service in the US West (Oregon) region experienced a temporary degradation. Some users may have encountered intermittent connection timeouts during this period. We are investigating. If you continue to experience connection issues, please try reconnecting.

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 08/28/2026 07:51PM

The issue affecting Cisco Secure Access Remote Access VPN service in the US West (Oregon) region was resolved as of 18:11 UTC.

All services are now operating normally.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help
If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.

INVESTIGATING 9 days ago - at 08/28/2026 07:25PM

Between 17:56 UTC and 18:11 UTC, Cisco Secure Access Remote Access VPN service in the US West (Oregon) region experienced a temporary degradation. Some users may have encountered intermittent connection timeouts during this period.

We are investigating. If you continue to experience connection issues, please try reconnecting.

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