Outage in Clari

Capture module in Clari does not load for few customers

Resolved Minor
December 08, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

Clari capture modules are not loading for a subset of customers. This started after release on 6 Dec. Our engineering teams have identified the issue and implemented a fix. We are now working to remediate the remaining effects of the incident.
Components affected
Clari Capture

Need to monitor Clari outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/08/2023 12:27PM

Hotfix is pushed and Capture modules will now load for all customers.

IDENTIFIED almost 2 years ago - at 12/08/2023 09:50AM

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

IDENTIFIED almost 2 years ago - at 12/08/2023 08:04AM

Clari capture modules are not loading for a subset of customers. This started after release on 6 Dec.
Our engineering teams have identified the issue and implemented a fix. We are now working to remediate the remaining effects of the incident.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook