Clari Revenue Platform is unavailable to some customers

We think the impact from the issue is over.

A fix has been implemented and we are monitoring the results.

We are continuing to work on remediating the back-end database issue.

We are continuing to investigate this issue.

Some customers are receiving errors related to back-end database query timeouts. The volume of errors appears to be decreasing but our engineering team is still actively investigating.

Align and Copilot functionality was not affected by this problem so the scope of the impact is being adjusted to remove them from the impact list.

We've identified the root cause and is actively working on remediation actions. We will provide updates soon.

We are continuing to investigate this issue.

Our engineering team has spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

The Clari Revenue platform is currently unavailable for some users. Our engineering team is actively investigating the issue.