Outage in Clari
Capture is currently down for multiple customers.
Resolved MajorIncident Report
AutoCapture module is down for multiple customers. The RCA is unknown and the team is still investigating the cause
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 09/25/2024 11:08PM
The incident has been resolved. We have identified the problem to be a new navigation bar that was rolled out recently. We have restored the original navigation bar and the Capture tab should show up for all users.
INVESTIGATING
about 1 year ago - at 09/25/2024 10:58PM
The module itself is working for all the users. The capture tab isn't visible in the UI but navigating to the actual URL http://app.clari.com/autocapture works.
INVESTIGATING
about 1 year ago - at 09/25/2024 10:16PM
AutoCapture module is down for multiple customers. The RCA is unknown and the team is still investigating the cause
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