Outage in Clari
AI projections service is not working as expected
Resolved Minor
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Outage Details
Some customers may be seeing problems with fetching AI predictions in Analytics Pulse view.
Our engineering team is actively investigating.
Components affected
Clari AnalyzeLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/21/2025 08:35PM
We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
MONITORING
about 2 months ago - at 03/21/2025 05:57PM
Our engineering teams have resolved the issue and we are monitoring the fix.
IDENTIFIED
about 2 months ago - at 03/21/2025 02:05PM
Our engineering teams have identified the issue and are implementing a fix.
Trend is not available for many customers and unable to use AI projections in Trend and Pulse.
The next status update will be after the fix has been applied.
IDENTIFIED
about 2 months ago - at 03/21/2025 12:24PM
Our engineering teams have identified the issue and are implementing a fix.
Many customers are unable to use AI projections in Analytics Pulse and Trend
The next status update will be after the fix has been applied.
INVESTIGATING
about 2 months ago - at 03/21/2025 10:56AM
Some customers may be seeing problems with fetching AI predictions in Analytics Pulse view.
Our engineering team is actively investigating.
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