Outage in Clari

RevDB load is not working as expected

Resolved Major
December 09, 2025 - Started 18 days ago - Lasted about 22 hours
Official incident page

Incident Report

Multiple customers impacted by a lag in entity loading to RevDB Our engineering team is actively investigating.
Components affected
Clari Revenue Database (RevDB)

Need to monitor Clari outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 12/10/2025 12:02PM

We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

MONITORING 18 days ago - at 12/09/2025 11:46PM

Our engineering teams have addressed the immediate causes of data lag. We will be monitoring the system to ensure there is no continued impact.

MONITORING 18 days ago - at 12/09/2025 04:22PM

Our engineering teams have implemented a fix. We are now working to remediate the remaining effects of the incident.

The next status update will be when remediation efforts are complete or the state of this incident otherwise changes.

INVESTIGATING 18 days ago - at 12/09/2025 03:14PM

We are continuing to investigate the cause of the delay.
Customers can expect data displayed to be up to 3-4hrs stale.

INVESTIGATING 18 days ago - at 12/09/2025 01:48PM

Multiple customers impacted by a lag in entity loading to RevDB
Our engineering team is actively investigating.

Latest Clari outages

Copilot is not working as expected - 4 days ago
Copilot is not recording Google Meet calls - 9 days ago
Forecasting and Inspection are not working as expected - 11 days ago
[Copilot] Some Google Meet calls are not successfully recording - 15 days ago
The Clari Groove Microsoft add-in is not working due to an external vendor issue. - about 2 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4670 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook