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Outage in Clari

Copilot is not recording Google Meet calls

Resolved Major
December 18, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Copilot is not recording some calls. Our engineering team is actively investigating.
Components affected
Clari Copilot

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/18/2025 04:47PM

We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

IDENTIFIED about 1 month ago - at 12/18/2025 02:56PM

Our engineering teams have identified the issue and are working to restore the capability to record Google Meet meetings.

The next status update will be after the fix has been applied.

INVESTIGATING about 1 month ago - at 12/18/2025 02:08PM

Copilot is not recording some calls.
Our engineering team is actively investigating.

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