Copilot is not working as expected

Microsoft Teams call recording in Copilot has been restored.

Customers should continue to follow the current instructions. Microsoft call recordings are now restored, and the team is actively working to bring all features back online. Further updates will be provided once the resolution is fully deployed.

We are rolling out a partial fix to re-enable Microsoft Teams call recording in Copilot. This fix is intended to restore recording and prevent further loss of calls.

Users may still experience delays in call processing. To avoid delays, we recommend that a call participant manually end the call when it finishes.

The team is continuing to work on the remaining issues and a full fix. We will provide another update once the final resolution is deployed.

The team is still actively working on a fix for the issue where Copilot is not recording calls on the Microsoft Teams platform.
Calls made during this time may not be recorded. We will provide another update as soon as more information is available.

Our engineering teams have identified the issue and are implementing a fix.

We will provide another update once the fix is fully deployed and verified.

We are investigating an issue where Copilot is not recording calls made on the Microsoft Teams platform.