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Outage in Clari

RevDB Loading Delays

Resolved Major
January 05, 2026 - Started 22 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are investigating delays in loading CRM and Activity data for modules that leverage RevDB.
Components affected
Clari Revenue Database (RevDB)

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 01/05/2026 10:15PM

Data loading delays have been resolved.

MONITORING 22 days ago - at 01/05/2026 08:05PM

The root cause of the loading delays has been identified and fixed. Data loading for customers is catching back up and we continue to monitor the system.

INVESTIGATING 22 days ago - at 01/05/2026 06:22PM

Investigation and mitigation continues. Customers may still see delays loading new CRM and Activity data.

INVESTIGATING 22 days ago - at 01/05/2026 05:31PM

The investigation into RevDB loading delays is ongoing. Customers may see delays loading new CRM and Activity data.

INVESTIGATING 22 days ago - at 01/05/2026 04:32PM

We are investigating delays in loading CRM and Activity data for modules that leverage RevDB.

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