Outage in Clari
Copilot recording for Google Meet is not working for a subset of customers
Resolved MinorIncident Report
Summary AI Generated
Clari Copilot experienced a 2.5-hour outage where recording functionality failed for Google Meet sessions due to copilot bots being unable to join some meetings following a recent Google Meet change. The engineering team identified the root cause, implemented a fix, and confirmed resolution for all impacted users.
Some customers using Copilot with Google Meet are not seeing their meetings recorded.
Our engineering team is actively investigating.
Components affected
Clari CopilotTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 06/03/2026 12:54PM
We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
MONITORING
7 days ago - at 06/03/2026 12:47PM
Our engineering teams have resolved the issue and we are monitoring the fix.
IDENTIFIED
7 days ago - at 06/03/2026 12:07PM
Our engineering teams have identified the issue and are implementing a fix.
Due to a recent change on Google Meet copilot bots are unable to join some of the Google Meet meetings. Team has found a fix and is working on implementing it.
The next status update will be after the fix has been applied.
INVESTIGATING
7 days ago - at 06/03/2026 10:27AM
Some customers using Copilot with Google Meet are not seeing their meetings recorded.
Our engineering team is actively investigating.
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