Outage in ClassLink

Login Issue - No RPC Server Available

Resolved Minor
October 07, 2020 - Started over 4 years ago - Lasted over 1 year
Official incident page

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Outage Details

ClassLink active directory integrated districts might receive an error "No RPC Server Available" when attempting to log in. If you are a tenant administrator, please reboot your ClassLink Gateway server. We are investigating the cause of this issue.
Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 10/07/2020 02:56PM

This issue has been resolved and service was restored. ClassLink is taking action to implement additional precautionary measures. Please contact us if you continue to experience the RPC server error after rebooting your ClassLink servers.

MONITORING over 4 years ago - at 10/07/2020 12:31PM

A new server cluster has been implemented. We have received reports of login functionality restored. If you are still experiencing the RPC error when logging in, please restart your ClassLink Gateway servers then try again.

IDENTIFIED over 4 years ago - at 10/07/2020 12:09PM

We identified an issue with one of our authentication server clusters.

INVESTIGATING over 4 years ago - at 10/07/2020 11:51AM

ClassLink active directory integrated districts might receive an error "No RPC Server Available" when attempting to log in. If you are a tenant administrator, please reboot your ClassLink Gateway server. We are investigating the cause of this issue.

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