Outage in Claude

Outage in usage reporting

Resolved Minor

February 26, 2026 - Started about 2 months ago - Lasted about 21 hours
Official incident page

Incident Report

Summary AI Generated

Claude experienced a 21-hour outage affecting usage reporting across the Console, admin API endpoints, and analytics dashboards due to an internal data service issue. The outage caused errors and missing data in usage reports from February 26 ~02:00 to February 27 06:20 UTC, impacting claude.ai, console.anthropic.com, and api.anthropic.com. All endpoints have been restored with historical data now displaying correctly.

We are responding to an outage in usage reporting via the Console and the admin API's /v1/organizations/usage_report endpoints. The issue has been identified and the team is working on a fix

Components affected

Claude claude.ai Claude console.anthropic.com Claude api.anthropic.com

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 02/27/2026 02:23PM

This incident has been resolved. Impact: Feb 26 ~02:00 to Feb 27 06:20 UTC. Usage report API endpoints and analytics dashboards experienced errors and missing data due to an internal data service issue. All endpoints have been restored and historical data is now displaying correctly. We apologize for any inconvenience caused.

MONITORING about 2 months ago - at 02/27/2026 03:04AM

Usage reporting has been restored across products, but is not returning data for usage that occurred after 2026-02-25 at around 18:40 UTC.

The team is able restore this data and is currently working on a fix

IDENTIFIED about 2 months ago - at 02/26/2026 10:10PM

We are responding to an outage in usage reporting across products and APIs.

The issue has been identified and the team is working on a fix

IDENTIFIED about 2 months ago - at 02/26/2026 06:52PM

A fix has been deployed for the /v1/organizations/usage_report/messages admin API endpoint.

The team is still working on fixes for other endpoints and services

IDENTIFIED about 2 months ago - at 02/26/2026 05:24PM

We are responding to an outage in usage reporting across products and APIs.

The issue has been identified and the team is working on a fix

IDENTIFIED about 2 months ago - at 02/26/2026 03:56PM

We are responding to an outage in usage reporting via the Console and the admin API's /v1/organizations/usage_report endpoints.

The issue has been identified and the team is working on a fix

Latest Claude outages

Elevated errors on Opus 4.6 - about 7 hours ago

Errors uploading documents to Google Drive in Claude.ai - 2 days ago

Opus 4.6 elevated rate of errors - 4 days ago

Elevated errors on Claude.ai, API, Claude Code - 5 days ago

Degraded service on usage and analytics admin API endpoints - 6 days ago

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