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Outage in Claude

Elevated errors on claude.ai, console, and claude code

Resolved Major
March 02, 2026 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Claude experienced a major service disruption lasting 4 hours that affected claude.ai, the console, and API, with users unable to access chats, load conversations, upload files, or use desktop and mobile applications. Users reported receiving "This isn't working right now" messages, gateway timeouts, and complete inability to access Claude across all platforms and devices. The issue was identified as problems with login/logout functionality and some API methods, and was resolved after implementing and monitoring a fix.

We are currently investigating this issue.
Components affected
Claude console.anthropic.com Claude api.anthropic.com Claude claude.ai
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/02/2026 03:47PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/02/2026 03:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 03/02/2026 02:05PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 03/02/2026 01:37PM

We have discovered that some API methods are not working and we are investigating.

IDENTIFIED about 2 months ago - at 03/02/2026 01:22PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/02/2026 12:21PM

We have identified that the Claude API is working as intended. The issues we are seeing are related to Claude.ai and with the login/logout paths.

INVESTIGATING about 2 months ago - at 03/02/2026 12:06PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 03/02/2026 11:49AM

We are currently investigating this issue.

source IsDown Claude service outage across platforms Reports started 9 minutes before official outage was reported

Claude service is down; users face login issues and loading errors on both app and website. Officially acknowledged and being resolved.

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