Claude experienced a major service disruption lasting 4 hours that affected claude.ai, the console, and API, with users unable to access chats, load conversations, upload files, or use desktop and mobile applications. Users reported receiving "This isn't working right now" messages, gateway timeouts, and complete inability to access Claude across all platforms and devices. The issue was identified as problems with login/logout functionality and some API methods, and was resolved after implementing and monitoring a fix.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
We have discovered that some API methods are not working and we are investigating.
The issue has been identified and a fix is being implemented.
We have identified that the Claude API is working as intended. The issues we are seeing are related to Claude.ai and with the login/logout paths.
We are continuing to investigate this issue.
We are currently investigating this issue.
Claude service is down; users face login issues and loading errors on both app and website. Officially acknowledged and being resolved.
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