Outage in Claude
Elevated errors on Claude Sonnet 4.6
Resolved MinorIncident Report
Summary AI Generated
Claude Sonnet 4.6 experienced elevated errors affecting free Claude.ai users, causing prompts to repeatedly reattempt, load indefinitely with error messages, and fail to generate documents or complete tasks. The incident lasted 1.6 hours before a fix was implemented and the service was restored to normal operation.
The issue has been identified and a fix is being implemented. At this stage, only free Claude.ai users are being impacted.
Components affected
Claude claude.aiLatest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 03/17/2026 03:45PM
This incident has been resolved.
MONITORING
about 13 hours ago - at 03/17/2026 03:28PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 14 hours ago - at 03/17/2026 03:21PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 15 hours ago - at 03/17/2026 02:07PM
The issue has been identified and a fix is being implemented. At this stage, only free Claude.ai users are being impacted.
Latest Claude outages
Elevated errors on Claude Opus 4.6 - about 9 hours ago
Elevated errors on Claude Opus 4.6 - about 19 hours ago
Elevated errors on Claude Sonnet 4.6 - about 21 hours ago
Elevated errors on Claude Sonnet 4.6 - 1 day ago
Elevated errors on Claude.ai - 1 day ago
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