Claude experienced elevated errors for 2 hours affecting claude.ai, preventing users from accessing the service across web, mobile, and desktop applications. Users consistently received "This isn't working right now. You can try again later" error messages, with additional issues including login failures, 500 errors, slow chat responses, and problems with project chats and file uploads. The issue was identified and resolved with a fix implementation after monitoring for recovery.
This incident has been resolved.
We are currently seeing recovery, and our engineers are working to ensure no further recurrences. We will provide an update as soon as possible.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Service is down, impacting website, model API, authentication, and user login. Users report 'This isn't working right now.' messages and overall functionality issues.
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