Claude.ai experienced elevated errors for 1.5 hours affecting login functionality, chat conversations, voice mode, and authentication for Claude Code across desktop, mobile, and web platforms. Users encountered login timeouts, OAuth errors, 401/500 errors, chat failures, and some reported losing entire chat histories. The issue was resolved after engineers applied a fix and monitored for stability.
From 15:00–16:30 UTC on April 6, we saw elevated errors on login for Claude.ai and Claude Code. This issue also affected some Claude.ai conversations and other product functionality such as voice mode. This issue is now resolved.
We have applied a fix, and are seeing success rates recover across affected services. We are continuing to monitor to ensure there is no recurrence of issues.
We are continuing to work on a fix for this issue.
This issue additionally affects login on other surfaces, such as Claude.code.
We have identified an issue resulting in elevated errors on Claude.ai, including desktop and mobile. Users may experience errors when attempting to login, engaging with voice mode, or completing chats with Claude. We are working to resolve this issue as soon as possible.
Users report inability to login, auth page failures, and error 401 when authorizing. Session limits also reset unexpectedly.
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