Outage in Clearbit

Issues with Selective Enrichment for Platform Hubspot

Resolved Minor
June 22, 2023 - Started over 2 years ago - Lasted about 19 hours
Official incident page

Incident Report

For a small subset of customers using Selective Enrichment with Hubspot on Clearbit's Platform, Clearbit is filtering out records we should be enriching so those customers may see degradation in enrichment. The issue has been identified and fix is being prepared.
Components affected
Clearbit HubSpot Sync
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/23/2023 01:52PM

The issue has been fixed and all records have been enriched for the affected customers.

IDENTIFIED over 2 years ago - at 06/22/2023 07:46PM

A fix has been implemented and is being deployed. We will verify the fix and update here to confirm the issue has been fixed.

IDENTIFIED over 2 years ago - at 06/22/2023 07:09PM

For a small subset of customers using Selective Enrichment with Hubspot on Clearbit's Platform, Clearbit is filtering out records we should be enriching so those customers may see degradation in enrichment.

The issue has been identified and fix is being prepared.

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