Outage in Clearhaus
Merchant API and my.clearhaus.com: Missing references
Resolved MinorIncident Report
Since 2024-01-08 references have been missing on some captures, refunds and voids in the Merchant API and on my.clearhaus.com. We apologize for the inconvenience and are doing our best to quickly bring them back.
Transaction processing is not affected.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 01/15/2024 02:05PM
The missing references have been brought back.
The affected captures, refunds and voids are in the time span 2024-01-08T12:33:47Z - 2024-01-13T10:16:38Z.
IDENTIFIED
almost 2 years ago - at 01/12/2024 09:57AM
Since 2024-01-08 references have been missing on some captures, refunds and voids in the Merchant API and on my.clearhaus.com. We apologize for the inconvenience and are doing our best to quickly bring them back.
Transaction processing is not affected.
Latest Clearhaus outages
Merchant API: Degraded performance - about 1 year ago
Connectivity issue towards upstream - about 1 year ago
Visa DK issuing BIN6 457153 partly dysfunctional - about 1 year ago
Transaction gateway: Visa credit and debit transaction outage - over 1 year ago
Transaction gateway: Declined Visa authorizations - over 1 year ago
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