Outage in ClearlyIP

Intermittent audio issues with Clearly Cloud USA

Resolved Minor
June 27, 2025 - Started 4 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating reports of intermittent audio issues, choppy or pixilated audio, on our Clearly Cloud USA infrastructure.
Components affected
ClearlyIP W (USA) - cloud

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/27/2025 06:55PM

This incident has been resolved.

MONITORING 4 months ago - at 06/27/2025 04:35PM

We are no longer seeing issues with call quality, however the team is continuing to monitor.

INVESTIGATING 4 months ago - at 06/27/2025 04:04PM

We are currently investigating reports of intermittent audio issues, choppy or pixilated audio, on our Clearly Cloud USA infrastructure.

Latest ClearlyIP outages

Upstream vendor impact on portals - 30 days ago
Inbound and outbound calling issues and web assets down - about 1 month ago
Intermittent calling issues with Clearly Cloud USA - 2 months ago
XCast Webphone experiencing issues with connecting for users - 3 months ago
Clearly Cloud USA registration issues - 5 months ago

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