Outage in Cleeng
Cleeng Reporting Data refresh is delayed.
Resolved MinorIncident Report
Please be aware that due to a partial outage affecting a third-party data processing service, Cleeng reporting data refresh is currently delayed. We have been observing the delay since approximately 19:00 CET yesterday (5 March) and are coordinating with the vendor while they restore full service.
Impact: ChurnIQ dashboards and exported data reports may not yet reflect the most recent activity. Data may appear delayed by several hours.
Who is impacted: Clients using ChurnIQ dashboards or receiving exported reporting files may see data that is not fully up to date.
Please note that Cleeng platform operations are not affected. All standard platform functionality and client transactions continue to operate normally.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/06/2026 04:45PM
Data pipelines operating normally
MONITORING
2 months ago - at 03/06/2026 04:30PM
Fix has been implemented and the data is now refreshed. We are monitoring the pipelines now.
IDENTIFIED
2 months ago - at 03/06/2026 03:05PM
Our vendor has identified the cause and is working on a fix.
INVESTIGATING
2 months ago - at 03/06/2026 01:36PM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 03/06/2026 01:25PM
Please be aware that due to a partial outage affecting a third-party data processing service, Cleeng reporting data refresh is currently delayed. We have been observing the delay since approximately 19:00 CET yesterday (5 March) and are coordinating with the vendor while they restore full service.
Impact: ChurnIQ dashboards and exported data reports may not yet reflect the most recent activity. Data may appear delayed by several hours.
Who is impacted: Clients using ChurnIQ dashboards or receiving exported reporting files may see data that is not fully up to date.
Please note that Cleeng platform operations are not affected. All standard platform functionality and client transactions continue to operate normally.
Latest Cleeng outages
Core Platform - Service Degradation - about 1 month ago
ChurnIQ - Degraded Performance of Exportable Tables - about 1 month ago
ChurnIQ - Snowflake Outage - 5 months ago
CloudFlare global outage - 6 months ago
Core Platform - Service Degradation - about 1 year ago
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