Outage in Clerk

Performance Degradation

Resolved Minor
September 15, 2025 - Started about 2 months ago - Lasted 3 days

Incident Report

We are actively investigating a performance degradation across Clerk services.

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Latest Updates ( sorted recent to last )
MONITORING about 2 months ago - at 09/17/2025 10:12AM

We have completed operations and have seen improved performance and stability the past 2 hours.

We are continuing to monitor. A complete postmortem will follow.

MONITORING about 2 months ago - at 09/17/2025 07:52AM

We are executing database operations to improve stability.

MONITORING about 2 months ago - at 09/16/2025 08:00AM

Everything is functional, but we are still monitoring the situation

MONITORING about 2 months ago - at 09/16/2025 07:04AM

We are observing increased error rates related to this incident again. Error rates have stabilized, but we are continuing to monitor.

RESOLVED about 2 months ago - at 09/16/2025 12:20AM

All systems are operating normally again. Customers should not be experiencing any impact at this time, and we are continuing to monitor for stability.

MONITORING about 2 months ago - at 09/15/2025 03:58PM

We have resolved the issue and are actively monitoring to ensure that things remain stable. A post-mortem will be published as soon as possible.

INVESTIGATING about 2 months ago - at 09/15/2025 01:59PM

We are continuing to investigate performance degradation across Clerk services.

INVESTIGATING about 2 months ago - at 09/15/2025 01:31PM

We are actively investigating a performance degradation across Clerk services.

Latest Clerk outages

Issues deploying to production - 8 days ago
Clerk Dashboard is down - 19 days ago
Increased P99 latency - about 1 month ago
Issues deploying to production - about 1 month ago
Elevated API Errors - about 2 months ago

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