Outage in Clerk

Failures in CAPTCHA resolution, M2M authentication and Production Deployments

Resolved Minor
November 18, 2025 - Started 12 days ago - Lasted about 4 hours

Incident Report

We're investigating failures with CAPTCHA resolution causing disruption to sign ups, due to our downstream provider.

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Latest Updates ( sorted recent to last )
MONITORING 12 days ago - at 11/18/2025 03:25PM

The downstream provider confirmed that they have implemented a fix.

We’re continuing to monitor.

IDENTIFIED 12 days ago - at 11/18/2025 01:26PM

Production Instance deployments have been restored.

IDENTIFIED 12 days ago - at 11/18/2025 01:09PM

The issue has been identified and a fix is being implemented.

IDENTIFIED 12 days ago - at 11/18/2025 12:56PM

We're experiencing errors in machine-to-machine authentication due to an incident in our downstream provider. The issue is acknowledged and the provider is actively working on a fix.

Sign ups are working as expected.

MONITORING 12 days ago - at 11/18/2025 12:20PM

We have temporarily disabled the CAPTCHA requirement in sign ups. Sign ups are now functioning as expected.

We are still waiting for the downstream provider issue to be resolved, before enabling them again.

INVESTIGATING 12 days ago - at 11/18/2025 12:03PM

Our downstream provider has acknowledged the issue and is actively working on it.

We are temporarily disabling the requirement for CAPTCHA in sign ups, in all instances.

INVESTIGATING 12 days ago - at 11/18/2025 11:53AM

We're investigating failures with CAPTCHA resolution causing disruption to sign ups, due to our downstream provider.

Latest Clerk outages

Issues deploying to production - about 1 month ago
Clerk Dashboard is down - about 1 month ago
Increased P99 latency - 2 months ago
Elevated API Errors - 3 months ago

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