Outage in Clever
MFA Authentication Issues
Resolved Major
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Outage Details
Clever is currently experiencing an issue where those who are using AT&T are not receiving MFA texts to fully authenticate. While we are still investigating the issue, we can confirm that a solid workaround for AT&T users is to use a voice call to authenticate. We will provide regular status updates as we further investigate and identify more.
Components affected
Clever Single Sign-OnLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/22/2025 04:47PM
This incident has been resolved.
MONITORING
about 1 month ago - at 04/22/2025 03:03PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 04/22/2025 01:40PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 04/22/2025 01:05PM
Clever is currently experiencing an issue where those who are using AT&T are not receiving MFA texts to fully authenticate. While we are still investigating the issue, we can confirm that a solid workaround for AT&T users is to use a voice call to authenticate. We will provide regular status updates as we further investigate and identify more.
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