Outage in cleverbridge

Degraded credit card authentication

Resolved Minor
April 02, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We're investigating performance issues with our 3DS authentication service. We're doing everything possible to identify and work closely with our partners to resolve these issues. We apologize for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 04/02/2025 03:11PM

This incident has been resolved, situation is back to normal. We see systems performing normal again. We apologize for any inconvenience.

MONITORING 3 months ago - at 04/02/2025 02:57PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 04/02/2025 02:50PM

We have identified the root cause of the issue and are working on a fix.

INVESTIGATING 3 months ago - at 04/02/2025 01:53PM

We are still investigating this issue to identify root cause.

INVESTIGATING 3 months ago - at 04/02/2025 01:02PM

We're investigating performance issues with our 3DS authentication service. We're doing everything possible to identify and work closely with our partners to resolve these issues. We apologize for any inconvenience.

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