Outage in cleverbridge

Analytics data refresh delay caused by upstream data delivery disruption

Resolved Minor
June 06, 2025 - Started 3 days ago - Lasted about 9 hours
Official incident page

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Outage Details

We are currently experiencing a delay in data refresh due to an upstream data delivery incident that was identified and resolved earlier today. Affected Areas: - Analytical Dashboards in SCM - Snowflake Data Sharing The root cause was traced by the infrastructure team and has already been resolved. However, the incident impacted downstream data processing pipelines, delaying the full refresh. Full data refresh is expected to be completed by 21:00 UTC.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/06/2025 06:26PM

The data refresh is now up to date, and all pipelines are running according to the schedule.

MONITORING 3 days ago - at 06/06/2025 09:38AM

We are currently experiencing a delay in data refresh due to an upstream data delivery incident that was identified and resolved earlier today.

Affected Areas:
- Analytical Dashboards in SCM
- Snowflake Data Sharing

The root cause was traced by the infrastructure team and has already been resolved. However, the incident impacted downstream data processing pipelines, delaying the full refresh.

Full data refresh is expected to be completed by 21:00 UTC.

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