Outage in Click & Drop - Royal Mail
Payments not possible due to a Cloudflare issue affecting our payment provider
Resolved MinorIncident Report
There has been an issue with payments not being able to be processed by our payment provider, due to a Cloudflare issue. Cloudflare have now stated they have a fix in place for the issue, and payments have now resumed. We are actively monitoring to ensure the issue has been completely resolved, and apologise for any inconvenience caused.
Components affected
Click & Drop - Royal Mail Click & Drop Payment Processing (Personal Customers)Need to monitor Click & Drop - Royal Mail outages?
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 12/05/2025 09:49AM
This incident has been resolved.
MONITORING
10 days ago - at 12/05/2025 09:25AM
There has been an issue with payments not being able to be processed by our payment provider, due to a Cloudflare issue. Cloudflare have now stated they have a fix in place for the issue, and payments have now resumed. We are actively monitoring to ensure the issue has been completely resolved, and apologise for any inconvenience caused.
Latest Click & Drop - Royal Mail outages
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