Click Community Service Outage - Login and Case Management Unavailable

Dear Customer,

We’re pleased to inform you that the earlier service interruption affecting Click Community access has been fully resolved. Customers can now successfully log in to click.okta.com and create or update support cases as usual.

Our technical teams have confirmed that all services are operating normally. We sincerely appreciate your patience and understanding while we worked to restore full functionality.

If you experience any further issues, please contact us at cksw-support@salesforce.com.

Kind regards,
Salesforce Support Team

Dear Customer,

We would like to inform you that our Click Community services are currently inaccessible due to an unexpected service interruption. During this period, customers will be unable to log in to click.okta.com and will not be able to create or update support cases.

If you require urgent assistance with any ongoing cases or need support with a new issue, please contact us via email at cksw-support@salesforce.com. Our team is ready and committed to assisting you until services are fully restored.

We understand how inconvenient this may be and sincerely apologize for the disruption. Our teams are actively working to resolve the issue as quickly as possible to restore full functionality.

Thank you for your patience and understanding as we work to bring the service back online swiftly.

Kind regards,
Salesforce Click Support Team