Outage in Click
Service Degradation - FSE
Resolved MinorIncident Report
Dear Customer,
We are investigating potential availability issues with our Field Service Edge (FSE) services were gantt and tasks maynot be visible in UI. We are actively investigating and will communicate with you as soon as it gets resolved.
We apologize for any inconvenience.
Warm Regards,
Kumar Nitesh
Components affected
Click Schedule Click Schedule Click Schedule Click Schedule Click Schedule Click Schedule Click ScheduleTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 09/24/2026 07:09AM
Dear Customer,
The issue affecting Field Service Edge service has now been resolved.
We are sorry for any inconvenience this may have caused. Ensuring your success is our top priority at Salesforce, and we’re focused on learning from this issue and preventing any recurrences. We have started on the root cause analysis and it will be posted to this incident record once complete.
Thank you for your patience,
Click Support
IDENTIFIED
12 days ago - at 09/24/2026 06:40AM
Dear Customer,
We have identified performance issues that is affecting our Field Service Edge (FSE) services. We are working to restore services and will provide information as it becomes available.
We appreciate your patience as we work to resolve this issue. We will keep you updated until the issue is resolved.
ClickSoftware Support
INVESTIGATING
12 days ago - at 09/24/2026 03:16AM
Dear Customer,
We are investigating potential availability issues with our Field Service Edge (FSE) services were gantt and tasks maynot be visible in UI. We are actively investigating and will communicate with you as soon as it gets resolved.
We apologize for any inconvenience.
Warm Regards,
Kumar Nitesh
Latest Click outages
Service Degradation - ClickSoftware Community Portal - about 1 month ago
Service Degradation - Click Mobile - 9 months ago
Important Notice: Certificate Update Required for Third-Party Integrations - about 1 year ago
FSE MFA Transition to Google Authenticator - over 1 year ago
The Status Page Aggregator with Early Outage Detection
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