Outage in ClickFunnels

Issues with Subscription Status

Resolved Minor

July 12, 2024 - Started over 1 year ago - Lasted about 13 hours
Official incident page

Incident Report

Due to an unforeseen issue with a third-party service provider, canceled subscriptions have been churned ahead of their scheduled time. We are in contact with the provider, and are working together to resolve this situation. We will update the status here as we learn more about the impact of this issue. Thank you for your understanding.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/13/2024 10:03AM

This incident has been resolved.

MONITORING over 1 year ago - at 07/13/2024 04:19AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 07/13/2024 02:55AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 07/13/2024 01:06AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 07/13/2024 12:22AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 07/13/2024 12:05AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 07/13/2024 12:04AM

Due to an unforeseen issue with a third-party service provider, canceled subscriptions have been churned ahead of their scheduled time.

We are in contact with the provider, and are working together to resolve this situation.
We will update the status here as we learn more about the impact of this issue.

Thank you for your understanding.

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