Outage in ClickSend

SMS API Connectivity

Resolved Major
May 03, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We've identified an issue with our SMS API causing some intermittent connectivity issues. This is returning to normal levels. There is still currently a large queue of SMS campaigns to be processed which we are also working to resolve.
Components affected
ClickSend REST API ClickSend SMS
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/03/2023 06:50PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/03/2023 06:30PM

SMS API connectivity has returned to normal and the queue of SMS campaigns is continuing to be processed.

IDENTIFIED over 1 year ago - at 05/03/2023 06:05PM

We've identified an issue with our SMS API causing some intermittent connectivity issues. This is returning to normal levels. There is still currently a large queue of SMS campaigns to be processed which we are also working to resolve.

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