Outage in ClickSend
Transactional emails stuck on Queued:WaitSend.
Resolved MajorIncident Report
We are currently investigating an issue that began around 8:27 AM PST on September 24, 2025, where some Transactional Emails are remaining in the Queued:WaitSend status. Our team is actively working to identify the cause and resolve the problem.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/25/2025 05:23AM
This incident has been resolved.
INVESTIGATING
about 1 month ago - at 09/24/2025 08:26PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 09/24/2025 06:20PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 09/24/2025 06:20PM
We are currently investigating an issue that began around 8:27 AM PST on September 24, 2025, where some Transactional Emails are remaining in the Queued:WaitSend status. Our team is actively working to identify the cause and resolve the problem.
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