Outage in ClickSend

Transactional and Marketing emails delivery issue

Resolved Minor
June 19, 2023 - Started over 2 years ago - Lasted about 22 hours
Official incident page

Incident Report

ClickSend are working with our downstream email provider to resolve an issue with Email Delivery impacting our Email Marketing and Transactional Email platform. All emails that are submitted to our gateway remain queued and will be delivered as soon as the email provider is able to correct the error. We are unable to cancel any emails that have already been submitted to our gateway.
Components affected
ClickSend Email
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/20/2023 12:22PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 06/20/2023 06:33AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 06/19/2023 02:17PM

ClickSend are working with our downstream email provider to resolve an issue with Email Delivery impacting our Email Marketing and Transactional Email platform. All emails that are submitted to our gateway remain queued and will be delivered as soon as the email provider is able to correct the error. We are unable to cancel any emails that have already been submitted to our gateway.

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