Outage in ClickSend

A subset of Toll-Free Numbers and 10DLC Long Codes are experiencing delivery issues.

Resolved Major
October 19, 2023 - Started almost 2 years ago - Lasted about 13 hours
Official incident page

Incident Report

We regret to inform you that the a sub-set of Toll Free Number and 10DLC numbers in North America are experiencing delivery issues. Our technical team is actively investigating the issue and working diligently to resolve it as soon as possible. We will provide updates on the situation as new information becomes available. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. We strongly recommend you subscribe to our status page to get latest updates https://status.clicksend.com/#
Components affected
ClickSend MMS ClickSend SMS
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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/20/2023 05:19AM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 10/19/2023 04:39PM

We regret to inform you that the a sub-set of Toll Free Number and 10DLC numbers in North America are experiencing delivery issues.

Our technical team is actively investigating the issue and working diligently to resolve it as soon as possible.

We will provide updates on the situation as new information becomes available.

We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue.

We strongly recommend you subscribe to our status page to get latest updates https://status.clicksend.com/#

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