Outage in ClickSend

SMS Delays in submissions to Webhooks

Resolved Minor
August 01, 2024 - Started about 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

SMS Delivery Delays To and From Verizon Network In US over Subset Of Toll-Free Numbers. Users are still reporting delivery issues with their messages.
Components affected
ClickSend Webhooks ClickSend SMS
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/01/2024 04:15AM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 07/31/2024 11:09PM

The issue has been identified and a fix is being implemented. Aug 01, 2024 - 08:43 AEST per Message Media's feedback. Their team is actively investigating the issue to determine the root cause and implement a resolution as quickly as possible.

INVESTIGATING about 1 year ago - at 07/31/2024 11:07PM

SMS Delivery Delays To and From Verizon Network In US over Subset Of Toll-Free Numbers. Users are still reporting delivery issues with their messages.

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