Outage in Avast Business
Unable to load policy error - DE datacenter
Resolved Major
June 22, 2022 - Started about 3 years ago
Official incident page
Official incident page
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Outage Details
We are currently investigating an issue in the DE datacenter only, causing an "unable to load policy" error during new installation on endpoints.
All other services remain unaffected, including existing endpoints.
Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 06/22/2022 11:53AM
This incident has been resolved.
MONITORING
about 3 years ago - at 06/22/2022 10:55AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 3 years ago - at 06/22/2022 09:26AM
We are currently investigating an issue in the DE datacenter only, causing an "unable to load policy" error during new installation on endpoints.
All other services remain unaffected, including existing endpoints.
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