Outage in Cloudera

Degraded performance noticed on EU Control Plane

Resolved Minor
March 03, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Current Status: Our teams have identified the source of the issue and have partially restored the services. We continue to work on a restoring the service and will have another update in the next 60mins. Customer Experience: During this window customers may experience issues logging into the console and potential slowness accessing the experiences. Incident Start time: 19:58 UTC March 3rd, 2025
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/04/2025 12:40AM

Current Status: Our teams have successfully deployed a fix for the issue and confirmed that the issue has been resolved. If you are still experiencing issues or have any questions please raise a support case with us.

A root cause analysis (RCA) will be published within seven business days.

Customer Experience: During this window customers may experience issues logging into the console and potential slowness accessing some services.

MONITORING about 2 months ago - at 03/04/2025 12:27AM

Current Status: Our teams have successfully identified the source of the issue and have implemented a solution, which is currently under monitoring. Should you continue to experience issues logging into the console, we kindly request that you submit a support case to us for further assistance. We will keep you updated once we confirm that the issue is resolved on our end.

Customer Experience: During this window customers may experience issues logging into the console and potential slowness accessing some services.

IDENTIFIED about 2 months ago - at 03/03/2025 11:26PM

Current Status: Our teams are actively working on a permanent solution to fully restore the service. Please expect another update in 60 mins.

Customer Experience: During this window customers may experience issues logging into the console and potential slowness accessing the experiences.

IDENTIFIED about 2 months ago - at 03/03/2025 10:12PM

Current Status: Our teams have identified the source of the issue and have partially restored the services. We continue to work on a restoring the service and will have another update in the next 60mins.

Customer Experience: During this window customers may experience issues logging into the console and potential slowness accessing the experiences.

Incident Start time: 19:58 UTC March 3rd, 2025

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