Outage in Cloudera

DataHubs, DataLakes and FreeIPA are unreachable in US region

Resolved Minor
August 13, 2025 - Started 29 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Current Status: We are currently investigating a potential issue with DataHubs, DataLakes and FreeIPA service across US region. We will have an update within 60 mins. Customer Experience: Customer may observe issues when access DataHubs, DataLakes and FreeIPA service. Incident Start time : 14:08 UTC August 13th, 2025
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 08/13/2025 03:18PM

Our teams have successfully deployed a fix, and this incident is now resolved. Full service was restored as of 15:05 UTC.

Between 14:08 UTC and 15:05 UTC, customers may have experienced issues accessing DataHubs, DataLakes, and FreeIPA services. Service should now be operating normally.

If you are still experiencing any issues, please contact our support team. A full root cause analysis (RCA) will be published within seven business days.

INVESTIGATING 29 days ago - at 08/13/2025 02:33PM

Current Status: We are currently investigating a potential issue with DataHubs, DataLakes and FreeIPA service across US region. We will have an update within 60 mins.

Customer Experience: Customer may observe issues when access DataHubs, DataLakes and FreeIPA service.

Incident Start time : 14:08 UTC August 13th, 2025

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