Outage in Cloudera
Daily consumption report is not showing current usage data
Resolved Minor
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Outage Details
The daily consumption report that is available on the Cloudera Management Console has not been reporting current usage data since Thu Jun 19th 2025.
Our teams have identified the source of the issue and are working on implementing a solution to make the data available by this Friday Jun 27th 2025, if not sooner.
While the team is working on resolving the issue customers may use https://my.cloudera.com/account/usage to avail their consumption reports.
Components affected
Cloudera CDP Management ConsoleLatest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 06/27/2025 06:10AM
Our teams have confirmed that the issue has been resolved. The data pipelines have now caught up on the backlogged consumption reporting data.
If you are still experiencing issues or have any questions, please raise a support case with us.
A root cause analysis (RCA) will be published within seven business days.
MONITORING
8 days ago - at 06/24/2025 07:08AM
Our teams have successfully deployed the fix. The data pipeline is running, and data up to 21st June is available. The backlog in consumption reporting data will be processed gradually.
Meanwhile, customers may use https://my.cloudera.com/account/usage to get the consumption reports.
Our teams are actively monitoring the situation.
IDENTIFIED
9 days ago - at 06/23/2025 12:35PM
The daily consumption report that is available on the Cloudera Management Console has not been reporting current usage data since Thu Jun 19th 2025.
Our teams have identified the source of the issue and are working on implementing a solution to make the data available by this Friday Jun 27th 2025, if not sooner.
While the team is working on resolving the issue customers may use https://my.cloudera.com/account/usage to avail their consumption reports.
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