Outage in Cloudinary

Connectivity issues with Cloudinary website and management console

Resolved Minor
June 21, 2022 - Started over 2 years ago - Lasted 41 minutes
Official incident page

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Outage Details

Due to an ongoing incident with a third-party service provider, customers may be experiencing issues connecting to the Cloudinary website, or to the Media Library and management console. We're working to resolve the issue as quickly as possible, and will provide a further update as soon as possible
Components affected
Cloudinary Support Site Cloudinary Management Console Cloudinary Website & Documentation
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 06/21/2022 07:50AM

The Cloudinary support ticketing system also experienced intermittent performance issues. Some tickets might have taken longer than usual to be logged in our systems. The issue seems to be resolved now, and our team is monitoring the issue closely.

MONITORING over 2 years ago - at 06/21/2022 07:31AM

Our service provider has implemented a fix. The issue should be resolved now. Our team keeps monitoring this closely.

IDENTIFIED over 2 years ago - at 06/21/2022 07:25AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 06/21/2022 07:10AM

Due to an ongoing incident with a third-party service provider, customers may be experiencing issues connecting to the Cloudinary website, or to the Media Library and management console.
We're working to resolve the issue as quickly as possible, and will provide a further update as soon as possible

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