Outage in Cloudinary

Delays in CDN logs - Partial bandwidth count and delayed billing

Resolved Minor
April 19, 2023 - Started almost 2 years ago - Lasted about 17 hours
Official incident page

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Outage Details

Due to an issue with the delivery of some traffic logs, some of our customers may see that their dashboard and reports show partial traffic data starting from 4/15/2023. As a result, customers on PAYG plans will also have delayed invoices until the issue is resolved.
Components affected
Cloudinary Billing
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 04/20/2023 11:32AM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 04/19/2023 08:02PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 04/19/2023 06:56PM

Due to an issue with the delivery of some traffic logs, some of our customers may see that their dashboard and reports show partial traffic data starting from 4/15/2023. As a result, customers on PAYG plans will also have delayed invoices until the issue is resolved.

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