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Outage in Cloudinary

Delays in CDN logs - Partial bandwidth count and delayed billing

Resolved Minor
April 19, 2023 - Started over 2 years ago - Lasted about 17 hours
Official incident page

Incident Report

Due to an issue with the delivery of some traffic logs, some of our customers may see that their dashboard and reports show partial traffic data starting from 4/15/2023. As a result, customers on PAYG plans will also have delayed invoices until the issue is resolved.
Components affected
Cloudinary Billing

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/20/2023 11:32AM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 04/19/2023 08:02PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 04/19/2023 06:56PM

Due to an issue with the delivery of some traffic logs, some of our customers may see that their dashboard and reports show partial traffic data starting from 4/15/2023. As a result, customers on PAYG plans will also have delayed invoices until the issue is resolved.

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