Outage in Cloudinary

Elevated errors for Imagga add-ons

Resolved Minor
January 28, 2024 - Started over 1 year ago - Lasted about 18 hours
Official incident page

Incident Report

Customers requesting Imagga Auto Tagging add-on categorizations may have experienced errors when using this add-on. We are in touch with the Imagga team to resolve this.
Components affected
Cloudinary Third-Party - Add-ons

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/29/2024 08:11AM

A fix was implemented yesterday at 15:15 UTC. The issue was resolved.

INVESTIGATING over 1 year ago - at 01/28/2024 03:09PM

The Imagga crop and scale addon is also experiencing difficulties. Most requests have an automatic fallback.

INVESTIGATING over 1 year ago - at 01/28/2024 02:00PM

Customers requesting Imagga Auto Tagging add-on categorizations may have experienced errors when using this add-on. We are in touch with the Imagga team to resolve this.

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